North London, London
£25 - £28 per hour + DOE
28 days ago
Remedy Recruitment Group are looking for a Debt Manager for a Local Authority in North London.
Experience of managing an Invoiced Debt Recovery Team (SME) within the public/private sector environment, monitoring Debtor Ledgers to a minimum £20Million annual turnover.
Proven track record in creating and maintaining internal processes for focusing on improvements in quality, efficiency, performance and governance.
Current experience in the use of SAP AR is essential
Experience in the use of Northgate Housing Benefits IT is desirable
High level of numeracy and the ability to manipulate, analyse and present large quantities of data
Knowledge of Invoiced Debt recovery within Social Care, Commercial Rents, Housing Benefit Overpayment desirable.
Educated to Degree Level or proven 3+ year managerial experience within an Invoiced Debt Recovery field, including management experience in recovering delinquent accounts from customers [individuals and public / private organisations] is essential.
Ability to maintain confidentiality
Excellent written and verbal communication skills
Ability to balance workload, meet deadlines and achieve performance targets by overcoming time constraints
Experience of setting up and reporting on Key Performance Indicators (KPI) and Service Level Agreements (SLA), with regards to Recovery progress.
Experience of delivering improvements within the customer journey
Practiced knowledge of Invoiced Court Recovery procedure
Experience of the administration process for the 'Pre-Action for Protocol Debt Claims 2017' is desirable.
Experience of working effectively with a wide range of multi-disciplinary teams, senior managers and partner organisations.
A good understanding of Council wide debtor areas i.e Council Tax, NNDR, Social Care, Council Rents, Commercial Rents, Leaseholder services etc.
You will need to be:
Eligible to work in the UK
Why Choose Remedy?
Competitive pay rates
Access to exclusive roles that aren't available from other agencies
1st tier agency
Up to £250 for each social work professional you refer to us who we place*
Receive up to £250 for finding your own job*