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Privacy Policy


The purpose of this policy is to define how we collect, process and use your personal data and in doing so how we comply with data protection law and our obligations to you.

Remedy Recruitment Group “Remedy” is a both an employment business and employment agency which provides work-finding services to its clients and work-seekers. Remedy processes personal data (including sensitive personal data) so that it can provide these services – in doing so, Remedy acts as a data controller. As a data controller Remedy Recruitment Group are committed to protecting your privacy, the privacy of our clients and users of our website.

We will only use personal data in accordance with the terms of the following statement.

You may give your personal details to Remedy Recruitment Group directly, such as on an application or registration form or via our website, or we may collect them from another source such as job boards. We may also receive data from other sources and third parties. Remedy Recruitment Groups legal basis for processing your personal data is for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. Alternatively, if you a client or potential client, it may be for the purposes of finding suitable work seekers for your consideration.

Information we collect and how we use it

Remedy Recruitment Group may collect your personal data via our website, during a face to face meeting, over email and from third parties.

Depending on regulatory and contractual requirements we may collect all or some of the data listed below to enable us to offer you work. The data we collect may include, but is not limited to:

  • Your Name

  • Your current and/or desired profession

  • Date of birth/age

  • Gender

  • Marital status

  • Your Address (both current and previous)

  • Email address

  • Telephone numbers

  • Emergency contact / Next of Kin details

  • Education history and relevant qualifications

  • Professional registration information

  • Full employment history

  • Referee details, including information referees choose to divulge

  • Immigration details and nationality

  • Recent photograph

  • Copies of your passport, driving licence and/or identity card

  • Proof of address

  • Qualifications and proof of qualifications

  • National Insurance Number and proof of national insurance

  • Other financial information

  • Equal opportunities information

  • DBS Certificate

  • Details of criminal convictions/cautions, information that may appear on your DBS

  • IP Address

  • Details of your remuneration

  • CCTV, if you attend our offices

  • Immunisation and serology reports

  • Health details

  • Professional appraisal details

  • Details of professional indemnity insurance, which may include your trade union

  • Mandatory training and/or CPD records

  • Information regarding prior professional misconduct, disciplinary action and investigations

  • Banking details (for pay or proof of address purposes only)

Personal data is held securely by Remedy Recruitment Group; it may be processed, used, stored and disclosed as follows:

  • To provide work seeking services

  • To maintain our relationship with our clients, candidates and website users

  • To enable you to submit your CV for consideration to our clients

  • To subscribe to job alerts and other marketing information, you may opt out of this type of processing by withdrawing your consent at any time.

  • To assist Remedy Recruitment in finding suitable positions this may involve declaring personal data to our clients to allow them to make recruitment decisions, this may include divulging sensitive personal data. Please be aware that where sensitive personal data is required to be disclosed, as a contractual requirement, Remedy Recruitment will ensure that your data is anonymised where appropriate.

  • To answer queries

  • To monitor equal opportunities

  • To verify details or request external validation of the information you have provided

  • To enable Remedy Recruitment to renew compliance checks and carry out payroll and invoicing processes; data may be made accessible or transferred and processed outside of the European Economic Area. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

  • To trusted third party organisations such as intermediary companies and master/neutral vendor organisations for work finding or payment purposes

  • To other third party organisations who carry out checks on behalf of or provide services for Remedy Recruitment Group for example educational checks, training provision, occupational health purposes and DBS processing.

  • To regulatory or law enforcement agencies for the purpose of their investigation or collection of taxes or duties. Your information will be disclosed where we are permitted or required to by law.

  • To enable Remedy Recruitment Group to monitor traffic and movements around our website. Website data is stored securely and not shared with anyone.

  • For other collection, holding and uses not listed above we will seek your consent.

Client data is collected directly from you or from third parties only. We use client’s data to provide you with suitable candidates.

Where personal data is required by law/and or a contractual requirement (e.g. our client may require your personal data), and/or a requirement necessary to enter into a contract you will be obliged to provide the data, if you do not the consequence of failure to provide the data are:

  • Remedy Recruitment Group discontinuing your registration

  • Remedy Recruitment Group no longer being able to offer you work via the agency.

Use of Cookies

Please see our cookies policy.

Data Retention

Remedy Recruitment Group will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time.

Please see Retention of Records in our data protection policy for a complete breakdown of the data we process and how long we retain your records for.

We must keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.

Where Remedy Recruitment Group has obtained your consent to process your personal and sensitive personal data, we will do so in line with our retention policy. Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal data and sensitive personal data.

Your Rights

Please be aware that you have the following data protection rights:

  • The right to be informed about the personal data the Company processes on you;

  • The right of access to the personal data the Company processes on you;

  • The right to rectification of your personal data;

  • The right to erasure of your personal data in certain circumstances;

  • The right to restrict processing of your personal data;

  • The right to data portability in certain circumstances;

  • The right to object to the processing of your personal data that was based on a public or legitimate interest;

  • The right not to be subjected to automated decision making and profiling; and

  • The right to withdraw consent at any time.

Complaints or Queries

Where you have consented to Remedy Recruitment Group processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting:

Sasha Saville, Data Protection Officer, Remedy Recruitment Group, Connaught House, 112-120 High Road, Loughton, Essex, IG10 4HJ

Tel: 0208 418 9441


If you wish to complaint about this privacy notice or any of the procedures set out in it please contact:

Sasha Saville, Data Protection Officer, Remedy Recruitment Group, Langston Road, Loughton, Essex

Tel: 0208 418 9441


You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at , or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.