Attendance & Student Support Officer

Croydon, London

Full time, Monday to Friday - 7.45am until 4.45pm

About the role

Monitor and maintain pupil attendance records, making first-day absence calls and updating SIMS system:

• Conduct home visits and work with families to address attendance barriers and persistent absences
• Coordinate alternative provision placements for pupils struggling with mainstream curriculum access
• Perform fortnightly visits to pupils in alternative provision, monitoring attendance, welfare and attainment
• Maintain safeguarding records on CPOMS and conduct regular safeguarding visits for non-attending pupils
• Liaise with external providers and agencies to support pupil engagement and education access
• Provide pastoral support to vulnerable pupils facing exclusion, low self-esteem, or emotional barriers to learning
• Assist with general office duties and staff cover when required

About the School/Organisation:

This is an Outstanding-rated Secondary school serving students aged 11-16. The school provides alternative education for excluded or at-risk students who need specialised support.

The institution's mission focuses on ensuring all students excel and leave with improved life chances, maintaining a philosophy of never giving up on any young person. They work collaboratively with all stakeholders to support students who may have been excluded from mainstream education.

Assignment Details:

• Schedule: Full-time, Monday to Friday - 7.45am until 4.45pm
• Location: Croydon
• Start: September 2025
• Contract: Temporary with permanent prospects

In return, Remedy Education will offer you:

• Competitive daily rate
• PAYE or Umbrella paid weekly
• Free access to our accredited CPD platform
• Career progression opportunities via our conversion
• Courses

As a successful SEND Support Staff with Remedy Education, you will possess:

• Strong communication skills for working with pupils, families and external agencies
• Ability to maintain confidential records and follow safeguarding procedures
• Experience supporting vulnerable young people and understanding of attendance challenges
• Enhanced DBS clearance required
• Hold relevant qualifications

If you are interested or would like to discuss more supply opportunities with hundreds of local schools, please apply today!

All offers are conditional upon satisfactory background checks, including a DBS check. All appointments will be made subject to a DBS check. Remedy Education Partnership is committed to a policy of equal opportunities. We respect and value cultural and religious diversity and will not discriminate based on age, gender, sexual orientation, race, ethnic origin, religion, culture, marital status or disability. Everyone is assessed on merit alone. Pay rate is determined on qualification and experience.