Analysis, Reporting & Documentation
* Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making.
* Analyse and make recommendations for improvement or development of existing systems, processes or policy.

Service Delivery
* Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance.
* Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed decision making.

Planning & Organising
* Plan workloads and secure resources to enable the team/s to achieve a quality service.
* Lead projects and reviews within a defined area of work as directed by manager to support and enhance service delivery.

Finance/Resource Management
* May assist with budget/resource/funding management in accordance with the organisation's policies and procedures.
* May have delegated responsibility for a budget(s).

Work with others
* Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agencies and/or contractors to support and represent the team/service.

People Management
* May manage a team operating in a well defined specialist area or oversee the delivery of a range of support services to a service or function.
* Monitor and support the performance management and development of team members to ensure that individual contributions are maximised.
And/Or
* Operate as an individual responsible for the delivery of a high level and complex service.

Duties for all
Values: To uphold the values and behaviours of the organisation.
Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity.
Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others.
To have regard to and comply with safeguarding policy and procedure as appropriate.

If you are interested in this role please send your updated CV in the first instance.