The initial functions of the help desk will include:

• being the focal point for requests for repairs and new works for our customers,
• provision of a focal point for both Statutory and General planned maintenance,
• incorporation of the asbestos register with the assets and highlight the need for the of issue permits to work for specific locations / assets
• the provision of regular operation reports and dashboards noting progress, financial spend and any issues of concern based on a RAG system
• identify the progress of works and our compliance with statutory responsibilities identifying any discrepancies
• provision of the CAFM as a basis for the long-term maintenance plan,
• provision of the ability to ensure contractor insurances, certification and associate risk assessments are up to date and are available to line management
• provision of the functionality for ordering, programming and reporting on progress of works and will used to control and report the budgetary aspects of the works being undertaken

If you are interested in this role please send your updated CV .