Newham Council - Communications Account Lead

Posted 22 June 2022
Salary £400 - £405 per day
Job type Temporary
Discipline Social Care
ReferenceLORNA_1655914711
Contact NameLorna Burner

Job description

Overall purpose of job

1. To act as a senior dedicated customer interface accountable for Communications and Campaigns performance and service provision to Councillors and senior officers, providing strategic advice on innovative, audience-focused communications which promote the Council's reputation.

2. Coordinating all the resources of the Communications and Campaigns team to develop and deliver specialist communications services that enable stakeholders and customers to engage with and make informed use of the service(s) and where appropriate, to instigate behavioural change in our customers/stakeholders.

3. Establish a programme of regular engagement with senior officers, partners and stakeholders: undertaking discussions from the early stages of policy and service development to identify communications implications and reputational risks; explaining and negotiating communications strategy and plans.

4. Actively contribute to the development of the Councils Communications and Campaigns Strategy and underpinning plans.

5. Provide input to the design and implementation of priority communications and campaign programmes, ensuring projects are underpinned by -

* Robust evidence,

* measurable, outcome-focused objectives (which complement and support Council priorities/business objectives)

* and effective implementation and evaluation plans; with key stakeholders actively engaged in providing input and agreeing success measures and deliverables.

6. Establish a programme of regular engagement with senior officers, partners and stakeholders: undertaking discussions from the early stages of policy and service development to identify communications and campaigns implications and reputational risks; explaining, negotiating and delivering a communications strategy and plans.

7. Accountable for effective delivery of priority communications and campaigns projects: matrix-managing beyond their direct team to make sure at projects are delivered on time and on budget by securing and managing adequate resources, and influencing across Council service areas and the wider People, Policy and Communications team. Actively pursue opportunities for teams to join up to amplify the impact of communications.

8. Look outside the organisation to identify innovative approaches to communications and opportunities for income generation.

If you are interested in this role please send your updated CV in the first instance.