North West London, London
£17 - £20 per hour + DOE
2 months ago
Remedy Recruitment Group are looking for an Income Officer for a Local Authority in North West London.
To deliver an effective income collection and recovery service in accordance with
legislation, BHP's policies, performance standards/ targets and customer satisfaction
Support the Income Manager in all aspect of income collection and arrears recovery.
Maximising rent collection in line with targets, offering housing benefit and debt
counselling advice as necessary.
Reducing rent arrears on a continuing basis through the effective enforcement
of the rent arrears policy, procedure and systems.
Responding prompting and effectively to enquiries or complaints with regards to
Assisting vulnerable tenants with prompt and appropriate action and advice,
and liasing with other agencies, departments and groups.
Responsible for preparing timely and accurate reports on arrears cases.
Attending Court hearings to provide evidence and represent BHP on individual
arrears or repossession cases.
Implementing appropriate procedures to ensure effective fraud prevention and
referring suspected fraud cases to the Council's Audit and Investigation Unit in
order to comply with statutory requirements and protect the Council's and
Maintaining appropriate and accurate records to comply with statutory and
service wide reporting requirements on performance issues. Proactively
monitoring and reporting to the Manager in respect of service delivery,
performance indicators and target.
Maintaining up to date knowledge of housing management practice and all
relevant BHP and Housing Management Service procedures in relation to rent
You will need to be:
Eligible to work in the UK
Why Choose Remedy?
Competitive pay rates
Access to exclusive roles that aren't available from other agencies
1st tier agency
Up to £250 for each social work professional you refer to us who we place*
Receive up to £250 for finding your own job*