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Privacy Policy

Remedy Recruitment Group Privacy Policy

Our contact details

Name: Remedy Recruitment Group

Address: 112-120 High Rd, Loughton IG10 4HJ

Phone Number: 020 8418 9441 Email:

Remedy Recruitment Group is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.

You may give your personal details to Remedy Recruitment Group directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. Remedy Recruitment Group must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you we will only use your personal data in accordance with this privacy statement. At all times we will comply with current data protection laws.

Collection and use of personal data

Purpose of processing and legal basis

Remedy Recruitment Group will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.

If you have opted-in we may also send you marketing information and news via email/text. You can opt-out from receiving these any time by clicking “unsubscribe” when you receive these communications from us.

In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

We must have a legal basis to process your personal data. The legal bases we rely upon to offer our work-finding services to you are:

· Your consent

· Where we have a legitimate interest

· To comply with a legal obligation that we have

· To fulfil a contractual obligation that we have with you

Legitimate interest

This is where Remedy Recruitment Group has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where Remedy Recruitment Group has relied on a legitimate interest to process your personal data our legitimate interests are as follows:

· Managing our database and keeping work-seeker records up to date

· Providing work-finding services to you and our clients

· Contacting you to seek your consent where we need it

· Giving you information about similar services that you have used from us recently

Statutory/contractual requirement

Remedy Recruitment Group has certain legal and contractual requirements to collect personal data e.g. to comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003, immigration and tax legislation, and in some circumstances safeguarding requirements. Our clients may also require this personal data, and we need your data to enter into a contract with you.

If you do not give us personal data we need to collect we may not be able to continue to provide work-finding services to you.

Recipient/s of data

Remedy Recruitment Group will process your personal data and/or sensitive personal data with the following recipients:

· Client schools, nurseries, Local Authority, NHS Trusts, Private Organisations and colleges whom we may introduce or supply you to

· Former or prospective new employers that we obtain or provide references to

· Payroll service providers who manage payroll on our behalf

· Umbrella companies that you ask us to pass your personal data to

· Any public information sources and third party organisations that we may use to carry out suitability checks on work-seekers (including but not limited to Disclosure and Barring Service (DBS), Teaching Regulation Agency, TPOnline Service (Barred List Check))

· Government, law enforcement agencies and other regulators (including but not limited to the Police, Home Office, HMRC, Pension providers, Local Authority Designated Officers (LADO))

· Third parties who provide, host and/or support our IT systems and software (subject to appropriate security measures

· The Recruitment and Employment Confederation who carry out audits to ensure our business is run correctly

· Our insurers and legal advisers

· Any other organisations you ask us to share your personal data with

This section applies to candidates who have not supplied their personal data directly to Remedy Recruitment Group

Remedy recruitment Group has collected some or all of the following personal data on you:

Categories of data:

Personal data:

· Name

· Address


· Mobile/home number

· Email address

· Employment history

Remedy Recruitment Group sourced your personal data from:

· Job boards that we subscribe to including but not limited to C.V. Library, Jobs, Reed, Total Jobs, Indeed, Local Press Subscriptions

· LinkedIn

· A former employer of yours that has referred you to us

· Cookies

Some of the above information came from a publicly accessible source.

Overseas Transfers

Remedy Recruitment Group may transfer the information you provide to us to countries outside of the European Economic Area (EEA) for the purposes of providing you with work-finding services. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

Data retention

Remedy Recruitment Group will retain your personal data only for as long as is necessary for the purpose we collect it. Different laws may also require us to keep different data for different periods of time. For example, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. This is currently 3 to 6 years.

We will keep personal data obtained from job boards that we subscribe too for 18 months from the date it was obtained. The reason for this is that trends in education show that candidates are more than likely to change jobs within the year. We will therefore contact you within that period about job opportunities. If we have no meaningful contact with you after this period, your data will be deleted.

We will retain safeguarding information indefinitely. We retain this information in order to ensure that we are aware of any substantiated safeguarding issues relating to you in the event of any future applications you may submit to us.

Your rights

Please be aware that you have the following data protection rights:

· The right to be informed about the personal data Remedy Recruitment Group processes on you;

· The right of access to the personal data Remedy recruitment Group processes on you;

· The right to rectification of your personal data;

· The right to erasure of your personal data in certain circumstances;

· The right to restrict processing of your personal data;

· The right to data portability in certain circumstances;

· The right to object to the processing of your personal data that was based on a public or legitimate interest;

· The right not to be subjected to automated decision making and profiling; and

· The right to withdraw consent at any time.

There may be circumstances where Remedy Recruitment Group still need to process your data for legal or official reasons. Where this is the case, we will tell you and we will restrict the data to only what is necessary for those specific reasons.

If you believe that any of your data that Remedy Recruitment Group processes is incorrect or incomplete, please contact us using the details below and we will take reasonable steps to check its accuracy and correct it where necessary.

You can also contact us using the below details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above.

Automated decision-making

Remedy recruitment Group do not use automated decision-making in any of our recruitment decisions.

Log Files

We use IP addresses to analyse trends, administer the site, track users’ movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. If you apply to work with Remedy Recruitment Group, via our website, we use Google Analytics to record the site that referred you to us; this is so we track the success of the various advertising services we use.

Links to external websites

Remedy Recruitment Group website may contains links to other external websites. Please be aware that Remedy Recruitment Group is not responsible for the privacy practices of such other sites. When you leave our site we encourage you to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Remedy Recruitment Group website.

Sales of business

If Remedy Recruitment Group business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Data Security

Remedy Recruitment Group takes every precaution to protect our users’ information. Security measures include, but are not limited to, the use of firewalls and endpoint protection, browser certification technology, encryption, least privilege principle, malware protection and password managers. Only employees who need the information to perform a specific job (for example, consultants, our accounts clerk or a marketing assistant) are granted access to your information.

No data held at rest. If any there is any data held, this is deleted by our Managed IT Service Provider at our request. Any data held in backups is deleted after 180 days in line with the retention policy.

Servers are located in the Microsoft Azure cloud in UK data centres. Servers are backed up daily & backups are retained for 180 days then deleted.

Remedy Recruitment Group uses all reasonable efforts to safeguard your personal information. However, you should be aware that the use of email/ the Internet is not entirely secure and for this reason Remedy Recruitment Group cannot guarantee the security or integrity of any personal information which is transferred from you or to you via email/ the Internet.

If you share a device with others we recommend that you do not select the “remember my details” function when that option is offered.

If you have any questions about data security at Remedy Recruitment Group, you can email

Changes to this privacy notice

We will update this privacy notice from time to time. We will post any changes on the statement with revision dates. If we make any material changes, we will notify you. This current Privacy Notice was updated in December 2021.

Complaints or queries

If you wish to complain about this privacy notice or any of the procedures or withdraw your consent for processing personal data set out in it please contact:

Remedy Recruitment Group

Sasha Saville

RRG Officer

0208418 9441.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane, Wilmslow, Cheshire


Helpline number: 0303 123 1113 ICO website:

January 2022