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Neighbourhood Officer

  • Location

    Essex, England

  • Sector:

    Housing

  • Job type:

    Contract

  • Salary:

    £15 - £17 per hour

  • Contact:

    Bronte Boland

  • Contact email:

    bronte@remedyrecruitmentgroup.co.uk

  • Salary high:

    17

  • Salary low:

    15

  • Job ref:

    Housing27_1523440529

  • Published:

    14 days ago

  • Duration:

    on going.

  • Expiry date:

    2018-05-11

  • Startdate:

    asap

Neighbourhood Officer

Remedy Recruitment are currently working with a Local Authority in Essex and are seeking an experienced Neighbourhood Officer to work within a busy housing team.

** Salary- £15-£17PH **

** Start- ASAP**

Job Purpose

Providing a comprehensive and co-ordinated response to prevent and reduce anti-social behaviour across the Borough. The Neighbourhood Nuisance Officer will be responsible for dealing with initial complaints of anti-social behaviour, nuisance and harassment. Investigating such complaints within agreed procedures, working with other agencies where appropriate and taking action against the perpetrators.

DUTIES

  • To receive casework referrals from designated referral agencies, including the Police and Housing Management, regarding anti-social behaviour, nuisance and harassment.

  • To interview victims, perpetrators and potential witnesses of Anti-social Behaviour and to ensure that the appropriate monitoring takes place.

  • To investigate initial complaints of anti-social behaviour ensuring that actions taken are in accordance with appropriate policies and procedures.

  • To prepare Notices' of Seeking Possession or Notices' to Quit as required.

  • To witness incidents (where possible), of Anti-social Behaviour, nuisance, harassment and other breaches of Anti-social Behaviour.

  • To liaise with other agencies, i.e. Police, Social Services, Victim Support and to attend meetings as required.

  • To reply to correspondence and prepare reports as necessary.

  • To maintain an up to date knowledge of housing, civil and criminal law and offer advice and assistance when required.

  • Unaccompanied attendance at Court in connection with any proceedings as and when required.

  • To provide statistical information as required, in order to monitor performance against service standards and team targets.

  • To respond to any enquiries or complaints involving Anti-social Behaviour.

  • To obtain detailed witness statements, from victims / witnesses, to be used in future court proceedings.

  • To carry out visits to complainants / perpetrators or any other visits as appropriate.

If you are the successful candidate for the role, please call Bronte at Remedy on 0208 418 7677.