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Housing Solutions Officer

Housing Solutions Officer

  • Location

    Essex, England

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Bronte Boland

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    10 months ago

  • Duration:

    On Going.

  • Expiry date:


  • Startdate:


Housing Solutions Officer.

Remedy Recruitment are working in partnership with a local authority in Essex and are seeking an experienced Housing Solutions Officer. The main element of the role will be to provide a good quality customer focused front line Housing Solutions Service

**Salary- Negotiable**

**Full Time**

**Start Date- ASAP**

Main Duties and Responsibilities-

  • Interview clients, undertake assessments within statutory and policy frameworks, provide ongoing support and maintain client contact
  • Carrying out home visits or visits to hospitals and other relevant sites
  • Preventing homelessness, hospital admissions and delayed discharges from a range of supported and institutional accommodation and care
  • Collect information relating to applications from a variety of sources
  • Progress cases, from application to final outcome and evaluation including administration of reviews and the collection of any additional required information from a range of sources
  • Provide information on all available housing, support and other related services
  • Make decisions within legal and policy frameworks
  • Provide positive outcomes for clients using a full range of options and empowering where possible
  • Assist clients to access specialist support services as required (for example, advocacy services, tenancy support, equipment and adaptations, city wide alarms)
  • Interpret and support clients of the Local Authority through the Council's Lettings Policy, including assistance with the bidding process
  • Providing office duty work
  • Liaise with other statutory and voluntary sector organisations,
  • Arrange interim accommodation with the Interim Accommodation Team where required
  • Assist in reaching all targets across the Housing Solutions Service
  • Manage own targets specific to the post
  • Respond to customer queries and/or complaints
  • Respond to telephone, mail and electronic enquiries
  • Produce and present reports including making recommendations on any aspect of the Housing Solutions Service
  • Develop links with partners and across Housing Solutions Service
  • Understand standards and outputs required across the service
  • Understand appropriate legislation, local priorities, guidance and procedures

The successful candidate will require the following-

  • Energetic, bright and enthusiastic people who embrace change positively and who wish to achieve better outcomes for people at risk of homelessness.
  • Negotiating and mediation skills, whilst being emphatic to these difficult circumstances.
  • An excellent team player who can multi-task with ease.
  • 2 year's experience within Housing.

Please contact Bronte at Remedy for more information. 0208 418 7677