Tower Hamlets are looking for a Head of Repairs.

• £60 per hour.
• Inside IR35.

The Role:

• Working to the Director of Housing Assets
• Support the review of a new repairs organisational structure and operating model.
• Provide effective leadership to the Repairs Service with a headcount of c. 30 staff.
• To ensure that the procurement, quality and performance of contractors is at the highest standard for our residents.
• Meaningfully engage with residents to improve services, reduce costs and develop neighbourhoods where people enjoy and want to live.
• Create a culture of performance and budget management where there is a direct link between costs, excellent services and right first-time repairs.
• Drive down the costs and increase satisfaction in the services provided.
• Lead on the streamlining of business processes and systems across the repairs service, including digital to drive efficiencies in service delivery to residents.
• Participate and report on the out of hours service for repairs.