Digital Hub Support Officer

Posted 15 April 2024
Salary £25 - £28 per hour
LocationTower Hamlets
Job type Contract
Discipline Interim
Contact NameMikeala Osborn

Job description

Our client, Tower Hamlets, is looking for a LIFT Digital Hub Support Officer to join their team.

The four borough LIFT partnership: Tower Hamlets, Camden, Islington and Hackney has successfully secured GLA funding to deliver a Digital Hub. The Academy will focus on this thriving sector, spanning the breadth of front end, back end and business roles, and reflecting industry demand. Key areas of focus will include:

  • software engineering
  • web development
  • cyber security
  • digital marketing
  • data analytics
  • business analysis
  • tech consulting

The range of partners committed to the hub bring extensive knowledge and experience of engaging with the sector locally to improve outcomes for local people.


The post-holder will be responsible for supporting the MAP Digital Hub Coordinator to deliver the Digital Hub objectives within the four-borough (Tower Hamlet. Camden Islington and Hackney) LIFT (Leading Inclusive Futures in Technology) partnership. The postholder will be accountable for ensuring the successful delivery of specific elements of the programme.

The post holder will strengthen partnerships through the creation of the Digital Hub; bringing together training providers and employers in the sector to develop a local offer that enables residents to prepare for work directly in the tech sector, for digital occupations in other industries, or for self-employment in a digital-related enterprise.


  • Support coordination and delivery of the four borough LIFT programme by securing commitment and participation from more providers.
  • Identify and secure access to high-quality, industry-relevant training and work experience to enable local residents in the four boroughs to progress into good jobs.
  • Support the development of a shared prospectus between participating employers and training providers that can also be used to secure buy-in from new partners.
  • Maintain relationships with employers engaging with the programme.
  • Identify and sign-up employers to take part in bespoke and intensive support delivered through the WIN Design Labs (Workforce Integration Network)
  • Coordinate and track referrals to training provision and collate and analyse MI data across all elements of the hub.
  • Facilitate access to training, work experience and job vacancies, and track outcomes, short and long term.
  • Support the engagement of priority groups whilst gaining additional insights into the intersecting barriers that the hub can address and work closely with Community Engagement officers to facilitate targeted outreach activities that develop skills and social capital.


  1. To be able to work evenings and weekends with appropriate notice;