HOUSING OFFICERS AND HOUSING MANAGERS NEEDED!!!

• Great rates of pay
• London based
• Immediate start

Housing officers supervise the day-to-day maintenance and management of rented properties that belong to local authorities or housing associations. In this role, you'll be in direct contact with people daily helping them to resolve any housing problems they may have.
As people will be coming to you with problems that could have a serious impact on their lives, this job is all about being sympathetic to their situation, while also offering key advice that will help them find a solution to their housing issue.
You'll also keep up to date and accurate records on all the cases you deal with. You'll have to undertake research and compile statistics, present your findings in meetings and get to grips with the latest government legislation.
As you'll need to visit your tenants, you won't be based solely in an office, and you'll be interacting with people for most of your working day.

The tasks of a housing manager/officer vary depending on the organisation, its size, location and objectives, but typically involve
• setting rents, administering their collection and developing policies to deal with, and minimise, arrears;
• interviewing tenants and giving advice on tenant-landlord relationships, house purchasing and benefits;
• inspecting properties;
• processing applications for housing improvements and repairs and communicating outcomes to tenants;
• managing improvement loans and grants and administering repair and maintenance programmes;
• managing nuisance orders, collecting information and referring cases to the neighbourhood nuisance team;
• preparing cases and attending court hearings;
• handling breaches of tenancy and leasehold agreements, which could culminate in carrying out evictions;
• dealing with abandoned tenancies, squatters and unauthorised occupiers;
• dealing with housing applications and the transfer of existing tenants;
• liaising with tenant groups, local authority councillors, property professionals and other support and welfare organisations,
• including social workers and estate agents;
• communicating with wardens, caretakers, cleaners and maintenance staff;
• encouraging and supporting tenants and resident's groups and attending meetings as required;
• planning and implementing slum clearance and the demolition of unused properties;
• maintaining records and writing reports.

The role may also involve
• recruiting, training, supervising and monitoring staff workload;
• generating revenue and implementing budgets;
• identifying housing needs;
• developing new housing schemes by reusing existing stock or managing new builds;
• evaluating the efficiency of housing schemes;
• building relationships with the community;
• interpreting and implementing housing legislation;
• recommending and developing local authority policies;
• monitoring and updating contractors' lists;
• investigating and responding to client complaints.

Please contact Michelle on 0208 418 7676 for more information