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Housing Officer- South London

Housing Officer- South London

  • Location

    South London, London

  • Sector:

    Housing

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Bronte Boland

  • Contact email:

    bronte@remedyrecruitmentgroup.co.uk

  • Salary high:

    0

  • Salary low:

    0

  • Job ref:

    Housing31424_1551171559

  • Published:

    3 months ago

  • Duration:

    On going.

  • Expiry date:

    2019-03-28

  • Startdate:

    ASAP

Housing Officer Level 2 - South London

  • Actively listen to the issue or concerns raised by clients regarding their housing situation to be able to signpost correctly
  • * Adding the family members to Northgate Housing system
  • * Updating the HCLIC information
  • * Making enquiries or requesting visits to the excluder
  • * Referring cases to Solace and Shelter
  • * Updating the Triage notes on HAD using the templates.
  • * Booking interpreters for future appointments or using the interpreter line to communicate to complete Triages.
  • * Discussing case with Duty Senior and carrying out the recommended actions
  • * Creating TA Booking under s188 of the housing act 1996 amended by 2002 and the HRA act 2018
  • * Collating and passing the documents to Caseworker Support
  • * To keep an eye on clients in reception and all the qmatic queues

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