Our client are recruiting a cleaning facilities manager to run their cleaning department. A recently established property maintenance & cleaning organisation within North London. Joining a team of experts in house to facilitate the service needs required. Please see below for further information

Purpose of Role:

To manage all day-to-day tasks of the cleaning department working closely with the General Manager. You will operate consistently within Company policy, ensuring their services meet and go beyond customer expectations by making best use of the resources available to you.

This position will require you to travel to the various sites where LGS have cleaning contracts around London. This will be paid for by the company. You may also need to cover weekends as & when required.

Main duties and responsibilities

• · Act as the main point of contact for property managers of the sites procured for cleaning services
• · Ensure existing Service Level Agreements are managed and develop and implement new agreements for any new sites, meeting the needs of the client.
• · Recruit, induct and train suitable cleaning staff ensuring compliance with vetting procedures.
• · Oversee cleaning budget as set by management team, ensuring that service levels are met, and where possible exceeded.
• · To carry out effective management of cleaning teams in line with LGS process
• · To ensure all sites have staff cover at all times, particularly night and weekend shifts.
• · Carry out random and pre-planned audits including compliance and quality on a weekly basis
• · Oversee the site-based training for all cleaning staff, ensuring training is delivered appropriately
• · Monitor and ensure health and safety of all cleaning staff and public on sites
• · Maintain site documentation ensuring they are always up to date
• · Ensure products, equipment and materials fall in-line with agreed budget and are properly stored, used, maintained and controlled
• · Maintain up-to-date knowledge of Health and Safety, Legal requirements, environmental policies and duty of care, implementing these within the department.
• · Rota management including, QR codes & processing timesheets and payroll paperwork to GM
• · Tout for new working business relations whilst attending with GM to new business meetings.
• · Use of CRM systems for general day to day updates.
• · General market research in new products, equipment to help department.